About Us

Inducement

We started our small business of selling Japanese gaming softwares to customers out side of Japan on eBay in 2005.And we realized there were many customers who are interested in having Japanese articles other than gaming softwares such as car components, kawaii clothes, cosplay stuff and so on. Then we have decided to open BuyJapon.com to be a bridge between those who like to purchase from Japan and Japanese online shops.

Our Mission

BuyJapon.com is committed to be the leading online middleman of Japanese cultures and products for those who love Japanese cultures.

Indications on Specific Commercial Transactions Law

Information below is subject to the Act on Specified Commercial Transactions of Japan.

Seller BuyJapon.com
Chief Operations Manager Satoru Ishibashi
Address 1611 Kamimyoden, Ichikawa, Chiba 2720012 Japan
Contact help@buyjapon.com
Working Hours Mon to Sat, National Holidays: 9:00-17:00(JST)
Sun: Closed
***Warehouse is not in operations on long holidays.***
Service Middleman service between buyers and sellers
Service Fee Please see here.
Cost other than Service Fee Please see here.
Payment Payment Method: PayPal
  • Service Fee:When customers have won the auction or ordered from shopping sites.
  • Banking Fee:When customers have won the auction or ordered from shopping sites.
  • Domestic Delivery Fees:When customers have won the auction or ordered from shopping sites.
  • International Delivery Fees:When the items are ready to dispatch from BuyJapon.
  • Customs, Duties, Taxes:Orders that are shipped to an address within Japan is subject to 5% of consumption tax. Orders shipped to countries outside of Japan may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to Import Fees, which are levied once shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be Customs policies vary widely from country to country; you should contact your local customs office for further information.
Package Delivery Customers are not able to choose the specific date and time for arrival and shipping. It depends on how fast sellers ships and how fast transportation systems work. For estimated delivering date, please see here.
Shipping Limitation Packages that are within the weight and size limitation for international shipping will be processed, but those over the size and weight limitation will not. Limitation depends on the shipping address, please see here.
Refund and Goods Returned Due to the nature of our service, we do not accept returning goods, however, it is applicable for return or exchange only on the ground specified following. When you receive a different Goods, not included the Goods less than Member's intention or expectation, by mistake made by BuyJapon.com. Goods, not conformed to criteria stipulated by BuyJapon.com and Carrier and Japanese laws and other international laws and treaties, are not refundable. Fulfill to the Japanese laws and other international laws and treaties. Refund is made only to deposits, which have been outbid on its auction.
Others Other terms and conditions are subject to the Terms. By using our service, you agree to our terms of service. Customers must; Live within the countries of service. Be 18 years and older. Understand Japanese or English languages. Fulfill to the Japanese laws and other international law and treaties.
Payments

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